Service
Service – Straight from the manufacturer FORST
As your partner for future-proof broaching solutions, we offer various services to make sure your FORST broaching machines and broaching tools deliver excellent results throughout their service life. All delivered by our skilled team of process experts.
Support on the phone or remotely
Are you unsatisfied with your broaching results but don’t know what the problem is? Then contact our service team. If you can describe your process in a way that lets us figure out the problem, we will be able to help you directly on the phone. Alternatively, we can access your FORST machine remotely online. Our technology team can track the process, draw conclusions about the potential causes and even take immediate corrective measures directly.
Technical support on site
Should it be necessary to perform maintenance or repair work on your broaching machines on site, we will send our experts to your facility to reliably get your machinery back up and running. We can of course also deliver and install original spare parts for even older FORST broaching machines or provide more up-to-date products.
Converting to different workpieces
Do you want to use your FORST broaching machines on different workpieces in future? No problem. As your partner and broaching machine manufacturer, we understand both the process and the challenges you face. We’ll be happy to modify your FORST broaching machine to your current requirements.
Training (operation, maintenance/repair, programming)
Training for your staff is included in the commissioning process for every FORST broaching machine. Alongside learning how to operate the machine, we also provide information about topics like maintenance, repair and programming. We can also provide training on all relevant topics at any time, such as after you’ve converted your machines or if you need to train new staff, for example. Get in touch.
Contract broaching / test broaching with FORST machinery
Do you not have the broaching capacity you need? Maybe you’d like to broach a new workpiece for the first time as a test. In cases like these, we can broach your workpieces with your tools on our broaching machines in Solingen. We will of course measure the broached workpieces afterwards to confirm the achieved quality, or find other ways to improve them or the process. For contract broaching, we also collaborate with our sister company Forst Räum- und Härtetechnik GmbH, with whom we share our company premises here in Solingen.
Contract sharpening / repair for your tools
Regularly sharpening your broaching tools can help you ensure consistent broaching quality and consistently high productivity. Maximizing the tool’s service life is another important benefit. At our headquarters in Solingen, we use CNC sharpening machines that we developed and installed ourselves. And we’d be happy to sharpen your broaching tools too. Does your broaching tool need repair? Then look no further.
Do you need support for your broaching process? Do your tools need sharpening? Then get in touch with the FORST service team. With our broaching expertise, we can find the right solution to your challenge.
Your contact partner:
Head of Service Florian Willmes and his team
Tel.: +49 (0) 212 / 409 - 197
E-mail: service@forst-online.de
